Job infomation

  • The Netherlands - Amsterdam
  • Danish, English, Swedish
  • Up to €25000 per annum + Fantastic benefits
  • Permanent
  • Customer service and sales support
  • AS 05/02
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Our client, a leading multinational insurance company is currently looking for a Bilingual Customer Service Advisor with fluency in Danish or Swedish to be part of their expanding multilingual team in beautiful Amsterdam! You will be involved in providing exceptional service across the Scandinavian market.

Your responsibilities will include:

  • Being first point of contact for all customer queries, answering calls and emails in a timely and professional manner whilst utilising your language skills (Danish or Swedish)
  • Maintain and upload data, documents, processes policies and carried out all administration regarding claims
  • Maintain knowledge of products and keep up to date with new products
  • Working closely and cooperatively with other departments of the company

About you:

In order to succeed in this role, it is essential for you to be a customer focussed individual with a background in customer service, have superb problem solving skills and be fluent in Danish or Swedish to a native level. In this thrilling opportunity you will have the chance to develop your skills set and be involved in a motivated, friendly multilingual team. Within your role you will be receiving a generous benefits package which includes holiday allowance, travel allowance, pension scheme and much more!

Profile:

  • Fluent in English and Danish or Swedish, both written and spoken
  • Experience working in an online customer support, customer services, sales administration or client support
  • Proficient in Microsoft programs
  • Demonstrated interpersonal skills and ability to work as part of a team or independently
  • Able to work in Amsterdam

To apply, please send your CV in English and in Word format to Arthur.
languagematters is acting as an employment agency in relation to this vacancy.

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