Due to strong sales performance and growth, our client – a leading multinational fashion company – is looking for a Customer Service Team Leader to start on a permanent basis in Spain or Italy. The role will be a combination of working remotely and working from the office, with flexible working hours. In this position you would be responsible for managing operations on a day to day basis within the CS department, achieving SLAs and KPIs.
Your responsibilities will include:
In order to succeed in this role, it is essential for you to have extensive experience in customer service. In this thrilling opportunity you will be involved in a motivated and friendly multilingual team. If you have a keen interest in working in a leadership role and speak fluent Spanish or Italian, then this role could be the next step in your career that you are looking for!
To apply, please send your CV in English and in Word format to Alexia.
languagematters is acting as an employment agency in relation to this vacancy.