Job information

  • Portugal
  • English, French
  • Negotiable
  • Permanent
  • Customer service and sales support
  • AS 09/01

As a French speaking Customer Service Advisor for for our client who is located in beautiful Lisbon, you will bring your specialist skill-set to solve with precision and efficiency emerging issues that customers may face. Not only will you ensure excellent standards while enjoying every day on the job, you will also be able to share your passion for technology with both customers and colleagues.

Your responsibility will include:

  • Provide assistance with customer questions related to banking operations, mainly by email
  • Perform other tasks related to banking activity according to the needs of the project
  • Coordinate office activities and operations to ensure efficiency and compliance with company policies/procedures
  • Create and update files and databases with personal, financial and other data

About you:

You are a flexible person and have no issues working differing rotational shifts Monday to Saturday – 7 am to 9 pm. You are also eager to start a challenge in a new environment. A relocation package is available when needed to ensure a good start in this new position and environment and after six months you will get your flight ticket refunded and qualify for Health Insurance via our client.


  • Fluent level of French (C2) and good level of English (B1 or higher)
  • Excellent communication skills
  • Previous experience in finance/banking is a plus
  • Available to start in Lisbon on short notice, on-site
  • For non-EU residents, it is mandatory to have a valid work permit when applying

To apply, please send your CV in English and in Word format to Arthur.
languagematters is acting as an employment agency in relation to this vacancy.


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