Job information

  • Berkshire
  • German
  • £30000 - £38000 per annum
  • Permanent
  • Customer service and sales support
  • JB 23164
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Our client, an innovative technology company, is urgently seeking an Account Executive with fluency in German and English for their expanding EMEA support team. Dealing with clients in the DACH region directly, you will be responsible for the internal and external communication with clients, customer service, logistics, order management, account management, order fulfilment and sales support on the relevant accounts. Your role as a German speaking Account Executive will be fully office based in Reading.

Your responsibilities will include:

  • Answering client queries via telephone and email whilst utilising your German language skills
  • Handling the process of new product orders and keep the client up to date at all times
  • Engaging with clients to identify needs and promote/up sell new products
  • Create quotations and ensure to follow-up to maximise the business potential

About you:
The ideal candidate for the German speaking Account Executive role will ideally have previous experience in customer service, order processing, order fulfilment and general support for the existing customers to maximise customer satisfaction and service delivery. Our client has a global presence and excellent training and career opportunities.

Profile:

  • Required to be fluent in German to a native level
  • Fluency in English, both written and spoken
  • Experience working in customer service, order processing, client support, administration or account management dealing with products is essential for this position
  • Solid knowledge of Microsoft operating systems and Excel
  • Demonstrated interpersonal skills and the ability to work as part of a team and independently

To apply, please send your CV in English and in Word format to Joana.
languagematters is acting as an employment agency in relation to this vacancy.

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