Job information

  • Germany
  • English, German
  • €40000 - €50000 per annum + (gross) + 20% Bonus
  • Permanent
  • Finance and accountancy
  • MD 26796
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A fantastic opportunity has arisen for a German-speaking Broker Account Manager to join an innovative fintech company at their Frankfurt office! This is a permanent full-time role, to work on a hybrid scheme 2 days per week from the office based in the city centre.

Your Key Responsibilities:

  • Building and maintaining strong relationships with brokers through inbound and outbound communication.
  • Understanding business operations, key risk factors, and revenue drivers.
  • Providing timely updates on ongoing cases and answering product-related inquiries.
  • Supporting Broker Channel Managers with ad-hoc tasks and analyses.

About You:

The ideal candidate is motivated, organised, and thrives in a fast-paced environment. You are passionate about building relationships, customer-focused, and experienced in managing accounts or customer service. You’ll be joining a dynamic, diverse team, with exciting opportunities for career growth, company-wide training, and unique perks such as paid sabbaticals, Summer and Winter team trips, employee stock options, and more!

Profile:

  • High Fluency in German and English to business standards (written and spoken).
  • Proven experience in customer service or account management, within banking or fintech sectors.
  • Strong communication and problem-solving skills.
  • A proactive and team-oriented mindset, with a hands-on approach to tasks.
  • A commercial apprenticeship or business-related degree is preferred.

To apply, please send your CV in English and in Word format to Ismael.
languagematters is acting as an employment agency in relation to this vacancy.

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