German speaking Customer Service Representative

A brand new opportunity has occurred for a bilingual German/English speaker to join the team of our client (active in the FMCG industry) in Tilburg as a Customer Service Representative. Main responsibilities of the position include the correct handling of incoming orders and assistance of the Account Managers. You will be working in the customer service team with multiple other colleagues and together with the team you will be responsible for the success of the German market.

Your responsibilities will include:

• Handling all customer questions and queries via e-mail and phone
• Executing, checking and correctly handling all orders and the administration of this
• Assisting the account managers in daily tasks, like communication for customer satisfaction, follow-up on quotes and more
• Taking part in projects to improve the internal processes
• Supporting with other ad hoc tasks

About you:

The successful applicant will be highly motivated, taking full ownership of the role and will have an excellent ability to communicate with people. You also currently live in the Tilburg area and are ready to start on short notice.

*** Please be aware that we are currently looking for local candidates only ***

Profile:

• Required to be fluent in German (C2-level) and English (C1-level or higher), both written and spoken
• Finished degree and full-time availability (40 hours per week)
• You are currently located in or near the Tilburg area
• Very strong administrative skills and good communication skills
• Experience in a customer support role is considered to be a big plus
• Available to start as soon as possible, on-site

To apply, please send your CV in English and in Word format to Arthur.
languagematters is acting as an employment agency in relation to this vacancy.

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