German speaking Customer Service Representative

An excellent position has opened for a bright German speaking Customer Service Representative to be part of an inspiring multinational fashion organisation based in Nottingham! You will be providing exceptional customer service and be part of a dynamic work environment within a successful company. This is a full-time position to work from home (WFH) with remote onboarding to eventually work at the client’s modern office in Nottingham when safe to do so.

Your responsibilities will include:

• Dealing with a wide range of customers across the German market
• Providing first-class customer support
• Maintaining client/customer satisfaction
• Ensuring that all enquiries are being responded to in a timely manner

About you:

It is essential for you to be confident and well-spoken as you will be dealing with various clients/customers, and you are also required to have strong language skills in German to a native level. This position is a great opportunity for someone who enjoys helping customers and is looking to develop their expertise. If you can tick off that you speak German fluently, then get in touch now!

Profile:

• Required to be fluent in German and English, both written and spoken
• Experience working in a customer support, customer service or client support role, or any office-based experience is desirable
• Knowledge of Microsoft operating systems
• Demonstrated interpersonal skills and the ability to work as part of a team and independently
• Strong communication skills: active listening, writing/typing, informal communication
• Able to commute to Nottingham or able to relocate

To apply, please send your CV in English and in Word format to Hampus.
languagematters is acting as an employment agency in relation to this vacancy.

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