Our client, an organisation that is active in the financial service industry, is looking for a German speaking Customer Service Representative to join them in their Birmingham office due to the rapid expansion of their team. In this role you will be providing an outstanding customer experience and will aim to resolve customers’ queries at first point of contact. The role is office-based throughout training and you will be required to work from the client’s Birmingham office on a daily basis, where Covid-19 safety guidelines are in place. After training a hybrid model will be available where you can work from home 3 out of 5 days a week.
Your responsibilities will include:
The ideal candidate will be a reliable, customer-oriented individual who has a positive can-do attitude with excellent German language skills. For this role it is important that you are able to demonstrate empathy to customers and can stay calm in challenging situations. You will be required to work from the Birmingham office on a daily basis where you will be part of a friendly, multilingual team. The company provides excellent training and provides opportunities for career progression.
To apply, please send your CV in English and in Word format to Frank.
languagematters is acting as an employment agency in relation to this vacancy.