Job information

  • England – North West
  • English, German
  • £22000 - £28000 per annum
  • Permanent
  • Customer service and sales support, Marketing
  • FE 21955

An exciting role has arisen for a talented German speaker to join a successful company in Liverpool. This organisation is seeking a skilled Social Media Co-ordinator with German to a native level to join their fun, dynamic and friendly team in Liverpool! Are you looking for a new and exciting challenge where you can utilise your language skills and develop your career? If the answer is yes, then look no further! The role will be office based throughout training and a hybrid model can be implemented afterwards.

Your responsibilities will include:

  • Dealing with a wide range of customers via telephone and answering all enquiries in a timely manner
  • Providing product information and managing orders
  • Being responsible for social media by writing content, uploading blogs and translating content into German
  • Troubleshooting the e-commerce system and providing support to the managers

About you:

In order to succeed in this role it is essential for you to have strong communication skills and the ability to work well in a fast-paced environment. This is a fantastic opportunity for a German speaker with customer service and social media experience to get involved in a friendly, creative, outgoing team! You will have the chance to progress within the company and develop your skill set. Please be aware that this is an office-based role, so you should be able to commute to Liverpool on a daily basis.


  • Required to be fluent in German and English, both written and spoken
  • Fluency in additional languages is preferred
  • Proven experience within an e-commerce or B2C environment
  • Proven experience within a customer service or customer support role
  • Previous experience in Online Marketing, Social Media and Digital Marketing is desirable
  • Able to work well in a fast-paced environment
  • Have strong IT skills, including Microsoft programs
  • Great communication and organisational skills
  • Excellent team player
  • Able to work in Liverpool

To apply, please send your CV in English and in Word format to Frank.
languagematters is acting as an employment agency in relation to this vacancy.


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