Job infomation

  • Portugal
  • English, Japanese
  • Up to €1300 per month + + Excellent benefits
  • Permanent
  • Customer service and sales support
  • AS 01/04
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An outstanding opportunity has occurred for a bright Japanese speaker to join one of the leading tech companies in the world. You will be based in beautiful surroundings as this fantastic vacancy is located in Lisbon, Portugal! The main purpose of this vacancy is to work closely with customers through dealing with all inbound queries and to deliver the best customer experience.

Within the position, you will be provided with a generous relocation package which includes accommodation, flights and on top of that you will receive an incredible benefits package involving surfing lessons, meal allowance, language learning and much more! You will be working in an inclusive culture where skills are developed and career progression is supported.

Your responsibilities will include:

  • Being the first point of contact, answering all queries via email and telephone across the Japanese market
  • Maintaining strong relationships with customers and exercising courtesy and professionalism to all customers
  • Taking ownership of a customer problem, investigating and following it through to a solution where the customer is satisfied

About you:

The successful applicant will be highly motivated, taking full ownership of the role and will have an excellent ability to communicate with people. You will also have the chance to develop new opportunities that will improve the customer service experience within the business. This is a truly inspirational position where you will be involved in a multilingual team in beautiful Lisbon.

*** Please be aware that you need to have the right to work in Lisbon, Portugal. ***

Profile:

  • Required to fluent in Japanese and English, both written and spoken
  • Experience as a Customer Service Advisor, Customer Service Representative, Customer Service Executive, Client Service Executive or Customer Support Specialist
  • You must be enthusiastic, dynamic, self-motivated and confident in communicating with people at all levels
  • Able to work in Lisbon, Portugal
  • Available to start as early as June or July

To apply, please send your CV in English and in Word format to Arthur.
languagematters is acting as an employment agency in relation to this vacancy.

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