Job information

  • Gibraltar
  • English, Mandarin
  • £27000 - £29500 per annum
  • Permanent
  • Finance and accountancy
  • AS 08/04
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For the fraud and security department of one of our clients we are currently looking for multiple Mandarin speaking Fraud & Security Analysts to join the team on short notice in Gibraltar. In this role you will be responsible for reviewing, approving and processing account withdrawals, ensuring all relevant wagering requirements have been met and performing KYC checks in line with company policy and regulatory requirements. Are you looking for a new challenge and ready to start in Gibraltar? Then keep on reading.

Your responsibilities will include:

  • Monitoring customer accounts to detect fraudulent patterns
  • Investigating and acting upon suspicious transactions to protect the business
  • Reviewing and processing all withdrawal requests
  • Responding to clients and co-workers to ensure customers receive a first-time resolution (telephone and e-mail)

About you:

To be successful in this position it is vital for you to have knowledge of KYC and AML regulations. Working in the fraud and security team also requires a strong work ethic. A relocation package is available to help you get started in your new environment!

Profile:

  • Required to be fluent in Mandarin (C2-level) and English (C1-level or higher), both written and spoken
  • Good with general computer systems, specifically with Excel
  • Knowledge of KYC and AML regulations is a must
  • Recent experience within the online gaming/betting industry is a plus
  • Full-time role (40 hours per week) that will include weekend, evening and night shifts
  • Available to start on short notice in Gibraltar, on-site with the client

To apply, please send your CV in English and in Word format to Arthur.
languagematters is acting as an employment agency in relation to this vacancy.

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