Dutch speaking Customer Advisor

Dutch-speaking Customer Support Advisor (Remote – Bulgaria)

Are you a Dutch-speaking professional looking to build or develop your career in customer service and technical support? We are recruiting for a Dutch-speaking Customer Support Advisor to join our client’s international team, providing high-quality customer support within a structured and professional environment. This is an excellent opportunity for a Dutch-speaking Customer Support Advisor seeking stability, growth, and remote working within Europe.
As a Dutch-speaking Customer Support Advisor, you will support customers using innovative healthcare devices, delivering accurate technical support and ensuring outstanding customer service at every interaction.

Key Responsibilities:

• Provide customer support in Dutch via voice channels, ensuring a high standard of service as a Dutch-speaking Customer Support Advisor
• Deliver technical support by troubleshooting issues and guiding customers on product functionality
• Handle customer queries and complaints effectively using strong problem-solving skills
• Accurately document all customer support interactions in line with company procedures
• Coordinate repair or replacement processes where necessary as part of your Customer Support Advisor duties

Profile Requirements:

• Native-level standard Dutch (C2 level) is essential for this Dutch-speaking Customer Support Advisor role
• Good level of English (B2 or above) for internal communication
• Previous experience in customer service, technical support, or call centre roles is advantageous
• Strong communication skills and ability to provide clear customer support
• Problem-solving mindset and ability to manage customer support cases effectively

What’s on Offer:

• Monthly salary of €1,687.27 gross
• Performance bonus of up to 10% after three months based on KPI
• Fully remote role based in Bulgaria for a Dutch-speaking Customer Support Advisor
• Relocation support including transport and accommodation allowance for eligible candidates
• Additional benefits including meal allowance, health insurance, and wellness options
• Structured training programme to prepare you for success as a Customer Support Advisor

This opportunity is ideal for a Dutch-speaking Customer Support Advisor who is passionate about customer service and technical support, and looking to join a stable, international environment where they can further develop their skills.

To apply, please send your CV in English and in Word format to Thomas. 
languagematters is acting as an employment agency in relation to this vacancy.

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