French or Spanish speaking Customer Advisor

French or Spanish-speaking Customer Support Advisor (Remote – Bulgaria)

Are you a French or Spanish-speaking professional looking to build or develop your career in customer service and technical support?
We are recruiting for a French or Spanish-speaking Customer Support Advisor to join our client’s international team, providing high-quality customer support within a structured and professional environment. This is an excellent opportunity for candidates seeking stability, career growth, and remote working within Europe.
As a French or Spanish-speaking Customer Support Advisor, you will support customers using innovative healthcare devices, delivering accurate technical assistance and ensuring an outstanding customer experience at every interaction.
 

Key Responsibilities:

• Provide customer support in French or Spanish via voice channels, delivering a high standard of service.
• Deliver technical support by troubleshooting issues and guiding customers on product functionality.
• Handle customer queries and complaints effectively using strong problem-solving skills.
• Accurately document all customer interactions in line with company procedures.
• Coordinate repair or replacement processes where required.
• Ensure customer satisfaction through professional and efficient issue resolution.

  Profile Requirements:

• Native-level standard French or Spanish (C2 level) is essential.
• Good level of English (B2 or above) for internal communication.
• Previous experience in customer service, technical support, or contact centre environments is advantageous.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Comfortable working independently in a remote environment.

What’s on Offer:

• Monthly salary of €1,687.27 gross
• Performance bonus of up to 10% after three months based on KPI achievement
• Fully remote role based in Bulgaria
• Relocation support including transport and accommodation allowance for eligible candidates
• Additional benefits including meal allowance, health insurance, and wellness programmes
• Comprehensive training programme and ongoing development opportunities
• Opportunity to join a stable, international organisation within the healthcare sector

This opportunity is ideal for a French or Spanish-speaking Customer Support Advisor who is passionate about customer service and technical support and is looking to develop their career within a professional and supportive international environment.

To apply, please send your CV in English and in Word format to Thomas. 
languagematters is acting as an employment agency in relation to this vacancy.

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