Scam Alert: Stay Vigilant Against Impersonation Emails

We’ve recently identified fraudulent emails impersonating Languagematters staff. These messages may appear genuine but are sent by unauthorised third parties attempting to obtain information or prompt harmful actions.

How to recognise a scam email
Be cautious of emails that:

• Come from unfamiliar or slightly altered email addresses
• Request urgent action, payment, or sensitive information
• Contain unexpected links or attachments
• Use language that feels out of character or rushed

Important to know

• Languagematters will never ask for passwords or sensitive details via email
• Official communications only come from verified Languagematters email domains (for example @languagematters.co.uk or @languagematters.nl)

What to do
If you receive a suspicious email:

• Do not click links or open attachments
• Do not reply
• Report it to your usual Languagematters contact

If you’re ever unsure, please contact us directly to verify. Thank you for helping keep our community secure.

Please see an example below of a fraudulent email: